How to Order

Once you've contacted our support team, you'll be connected with a dedicated group comprising our Sales representative, account manager, and technical support.

Together, we will delve into the specifics of your project requirements, discuss timelines, and cover any other essential details required to meet your needs precisely.

Based on the information provided, our customer service team will generate a detailed quote for your inquiry.

This quote will include project details, relevant costs, timelines, and terms of service.

Review the quote to ensure all the details are accurate and meet your needs. If not, we can discuss, revise, and tailor it further. Once you're satisfied, confirm your order with our support team.

To place the order, we will need a purchase order (PO) file. It is a PDF format normally issued by your PI and should clearly state the shipping & billing address, service to be purchased, the full amount, and ideally, with your company letterhead. Once received, we will issue a proper invoice to cover the upfront payment.

We gladly welcome major credit cards, such as Visa, MasterCard, and American Express, recognizing the convenience and flexibility they provide to our valued clients. Please be aware that when you choose a credit card, a transaction fee will incur.

Upon confirmation, your project will be initiated as per the agreed-upon timeline Throughout the project, you'll receive regular updates on its progress.

Our team is always available to address any concerns you may have.